Legal notice

Legal Statement & Store Policies

1. Privacy Policy

1. Information Collection

   
   

   We collect your name, shipping address, email, phone number and payment details only to complete order delivery and after-sales service. We will never sell, rent or share your personal information with third parties for marketing purposes without your explicit consent.
2. Data Security

   
   

   We adopt encrypted payment channels to protect your payment data. All customer personal data is stored securely and protected against unauthorized access.
3. Cookies

   
   

   Our website uses cookies to improve browsing experience, record shopping preferences and analyze site traffic. You may disable cookies in your browser settings at any time.
4. Email Communication

   
   

   By subscribing to our newsletter, you agree to receive our product updates and discount promotions. You can unsubscribe at the bottom of each marketing email anytime.

2. Return & Refund Policy

1. Eligibility for Returns

   
   

   Items can be returned or exchanged within 30 days after delivery date, only if goods are unused, unwashed, with original packaging and labels intact.

   
   

   Clearance, discounted sale items are non-refundable and non-exchangeable unless defective.
2. Return Process

   
   

   Contact our customer service first to get a return authorization address. Do not send returns without prior notice.

   
   

   Buyers bear all return shipping costs unless the item arrives defective, wrong size or wrong product sent by our mistake.
3. Refund Timeline

   
   

   Once we receive and inspect returned goods, refunds will be issued to your original payment account within 3–10 business days. Bank processing delays may apply.
4. Partial Refund Rules

   
   

   Products with obvious signs of wear, missing accessories or damaged original packaging will only qualify for partial refund or be rejected for return.

3. Disclaimer

• All product photos are for reference only; slight color differences may exist due to screen display.
• Product specifications, sizes and materials are subject to minor updates without prior notice.
• Our store is not liable for indirect losses including but not limited to missed work fees, travel costs caused by delayed delivery.
• All content on elnoramccloud.myshopify.com including texts, images and logos are copyrighted; unauthorized reproduction is prohibited.

4. Copyright & Intellectual Property

5. Agreement Modification